Everything you need to know about renting with Dax & Bo, organized into a few simple sections so you can quickly find what you're looking for.
Frequently Asked Questions
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Getting Started
Whether you're early in the planning stage or already know exactly what you need, this is the best place to learn how Dax & Bo works and decide where to begin.
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Dax & Bo DIY Decor Co. provides DIY-friendly event decor rentals for weddings, showers, parties, and celebrations across Minnesota. You'll find foundational pieces like votives, bud vases, cylinder vases, lanterns, signage, candles, and other event decor that can be mixed, matched, and personalized for your event.
The goal is simple: give you access to the pieces you need without buying, storing, or reselling everything afterward.
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Start by browsing the website and adding the pieces you'd like to your Selected Staples list.
You can start with whichever path makes the most sense for you:
Event Sets if you know how many tables you're decorating.
Signature Staples if you're looking for coordinated centerpiece ideas.
Browse Decor if you already know what you're looking for.
There's no required path—you can mix and match pieces to create the look that works best for your event.
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Signature Staples are coordinated collections of the foundational pieces used in many centerpieces, including votives, bud vases, and cylinder vases.
Each collection is organized by style to make it easier to create a cohesive look, while still giving you the flexibility to personalize your event with additional decor.
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Event Sets take the guesswork out of quantities.
Choose the Signature Staples collection you like, then select the Event Set that best matches the number of guest tables at your event. The style stays the same—the quantity changes.
If you need additional pieces, you can always add individual decor to your order.
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No problem.
You can rent individual decor collections instead of an Event Set, use individual pieces to customize an Event Set, or mix and match decor throughout the website to create your own combination.
There isn't one right way to shop. Everything is organized to help you find what you need, whether you're renting a few finishing touches or decorating your entire event.
Quotes & Booking
Once you've selected the decor you'd like to rent, here's what happens next. From submitting your Selected Staples to reserving your event date, the process is designed to be straightforward and flexible.
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Once you submit your Selected Staples, I'll review your event details and confirm inventory availability for your event date.
If I have any questions, I'll reach out before preparing your quote.
Once everything has been reviewed, you'll receive a personalized quote outlining your selected rentals, pricing, delivery or pickup details, and the next steps to reserve your event.
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Most quotes are sent within 1–2 business days.
If your event is coming up soon or you have a specific deadline, feel free to let me know and I'll do my best to accommodate your timeline.
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No.
Submitting your Selected Staples simply allows me to review availability and prepare a personalized quote. There is no obligation to book.
Your rental is not reserved until availability has been confirmed and your 50% non-refundable deposit has been received.
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The sooner, the better.
Many rental items are available in limited quantities, and popular dates can book quickly. Reserving early gives you the best chance of securing the decor you'd like for your event.
If your event is coming up soon, don't hesitate to reach out—I'll always check availability and let you know what's possible.
Payments & Deposits
Renting decor should feel simple. Here's how payments, deposits, taxes, and refunds are handled so you know exactly what to expect before booking.
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A 50% non-refundable deposit is required to reserve your event date and rental inventory.
The remaining balance, along with your 20% refundable damage deposit, is due 7 days before your scheduled pickup or delivery.
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A 20% refundable damage deposit is collected with the final payment to help cover lost or damaged rental items, if needed.
As long as everything is returned on time and in the same condition it was rented, your damage deposit will be refunded after your order has been inspected.
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Damage deposits are typically refunded within 5–7 business days after your rentals have been returned and inspected.
If there are any questions about your return, I'll reach out before processing your refund.
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Invoices are sent electronically and can be paid securely online using the payment methods accepted through Stripe.
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Sales tax is calculated based on your order.
Pickup orders are taxed based on the pickup location in Otsego, Minnesota.
Delivery orders are taxed according to the delivery address.
Taxes will be included on your personalized quote before you book.
Pickup, Delivery
& Returns
From pickup and delivery to returning your rentals, here's what to expect before and after your event.
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The minimum rental order is $100 before sales tax and the refundable damage deposit.
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Yes.
Free pickup is available in Otsego, Minnesota.
Delivery is available starting at $35 within approximately 30 miles of Otsego. Delivery beyond that area may be available for an additional fee based on location.
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The standard rental period is Wednesday through Monday.
This gives you time to pick up your rentals before your event, decorate at your own pace, and return everything afterward without feeling rushed.
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Rentals are due back on Monday, unless other arrangements have been made before your event.
Return instructions and your scheduled pickup or delivery details will be included with your final rental confirmation.
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Please remove any flowers, greenery, wax, tape, adhesive, or other personal decorations before returning your rentals.
There's no need to wash or polish the decor — I'll take care of the normal cleaning. If something is damaged or you're unsure how to remove an item, just let me know before returning your rentals.
Plans change sometimes. Here's how updates to your order, event date, or rental details are handled.
Changes & Policies
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Yes.
You're welcome to add or remove rental items before your event, based on inventory availability. The earlier you let me know about any changes, the more likely I'll be able to accommodate your request.
If you've already received your quote, I'll simply update it to reflect the changes.
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If your plans change, please reach out as soon as possible.
The 50% deposit is non-refundable, but if your event is rescheduled, I'll do my best to transfer your reservation to your new date, provided the inventory is available.
If your new date isn't available, I'll work with you to explore other options whenever possible.
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Yes.
If you selected delivery, return pickup can also be arranged.
If you're picking up your rentals, but would prefer return pickup after your event, feel free to ask. I'll do my best to accommodate your request based on availability and location.
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At this time, Dax & Bo primarily serves events throughout Minnesota.
If your event is just outside the area, feel free to reach out. Depending on the location and schedule, delivery may still be possible.
Dax & Bo provides the decor. You bring your vision. Here's what's included — and what isn't.
Additional Questions
Do you offer
setup or styling?
No.
Dax & Bo is a DIY event decor rental company, which means you'll decorate your event yourself or work with your own planner, coordinator, or decorator.
Everything is organized to make selecting your decor easier, but setup, styling, and decorating services are not included.
Do you provide
floral services?
No.
Fresh flowers are not included with any rental items.
You're welcome to work with the florist of your choice, purchase your own flowers, or use faux florals with your rentals.
Can I mix and match rental collections?
Absolutely.
You're free to combine Event Sets, Signature Staples, and individual decor however you'd like. There isn't one right way to shop, and you're welcome to build a rental collection that fits your event.
Do you help determine how much decor i need?
Yes.
If you're unsure how many pieces to rent or which Event Set makes the most sense, I'm happy to help. Just include as much information as you can when submitting your Selected Staples, and I'll reach out if I have any questions while preparing your quote.
Still have questions?
If something isn’t clear or you’re unsure what will work for your event, feel free to reach out. I’m happy to help.